RETURN POLICY AND INSTRUCTIONS
Customers are able to return FULL PRICED items within 30 days from when the order was received for a full refund. Please email us at email@example.com for a return label.
Returns must be received in new, unworn and unwashed condition with tags attached. Items that do not meet these criteria or are non-returnable and will be denied. Please email us at firstname.lastname@example.org to request a return label. Ludovica will deduct $5.95 per returned package for return shipping.
ALL SALE ITEMS ARE FINAL SALE.
Items will be accepted for return after 30 days.
170 Westwood Avenue
Westwood, NJ 07675
Once we have received your package, you will be notified via email at the email address listed on your account when the order was placed. Your refund will be processed within 5-7 business days. If you have not created an account, one will be created for you and that information will be sent to your email.
The following items are non-returnable. Refund or store credit will not be issued for the following:
- All Jewelry
- All Reconstruction Items
RETURNS TO THE STORE LOCATION
Online purchases that are returned to the store within 30 days will be issued with a full refund (FULL PRICED ITEMS ONLY).